The Dayspring Difference - a personal promotional consultant
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Our Sample Policy

How Many Samples Can I get and are they all Free?

  • We will send you up to 2 products that have a value under $3 each for no charge for the product.
     

  • If you need to see more than 2 products, please call or email us to get the cost of the samples.  If you need express shipping, again please email to get the cost.
     

  • Any product that is over $3 in value will be charged the first column price plus shipping of $6.99 for UPS ground.   

Is There a Shipping Charge for Samples?

  • There is a min shipping fee of $6.99 for UPS Ground.   This charge is often less than our actual cost to ship them to you.
     

  • NOTE: if you order several samples that may ship from several warehouses, additional shipping may be incurred, we will advise you of this before you are charged.  Or we can charge shipping your FEDEX or UPS Account.  If you need the samples sent faster than UPS Ground, please call to order them and we will calculate express shipping for you.

Are Samples Refundable?

  • Yes, they are but only against your full order.  The total that you spend on samples REFUNDABLE against a FULL order only with Dayspring within 45 days. 
     

  • Samples are not returnable for a cash refund, however, so it is not advised to order more than may need.  If you need assistance in finding a product, please call or us, we will be glad to assist.
     

  • Get a refund for your samples on your first order:  The amount you spend on samples will be applied as a discount to your first order with us by request, max is $25 of samples, we do not apply shipping to the discount.  Just ask for a refund for the invoice # that comes in your email. 

Want else should I know about ordering samples?

  • Items that have have a minimum order of 1 are not available as samples. 

  • Samples are engraved or imprinted items from overruns, they are not blank.
     
  • We do not typically custom imprint nor engrave samples.  However after you order, we can do a virtual proof for you by request.     
     
  • We do not send out multiple samples of the same item to prevent abuse of our sample policy.
     
Can I order my samples online?
  • Yes, most of the time you can order samples online, especially if you just need to see a couple of pens.  To Order samples:   Click "add to cart" to order samples online, enter the product number of the item you wish to preview.  The shopping car will add the UPS Ground shipping charge. 
     
  • If you need more and 2 samples or more expense ones, please email or call us and we will email you email you an invoice

Why do you charge for sample shipping?  

The internet has many people looking for free items without the intent of a full purchase.  This abuse would make our products cost more to our good customers.  Furthermore, many products are much too expensive to be able to offer as a free sample.  Lastly, the cost of shipping has risen dramatically.   

 
   

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