Dayspring Pens – Blog - The Helpful Promotional Pen People

Our Customer Service Values

We Believe Customer Service Should Be…

Knowledgeable – Our reps will help you find the right solution from our product offering of over 200,000 promotional products.  We want to help you find what is right for you, right for your budget, and on time for your event.

Friendly  -We try hard every day to smile on the phone.  The way we see it, life and business are hard enough.  Our job is help you making buying promotional products as simple as possible. 

Quick to Respond – We respond to all phone, chat, and email inquiries fast.  We aim for less than 2 hours, and often time reply in minutes.  And one more thing, we will carefully read your comment to be sure we understand before we reply.

… And we work hard every day to prove it our customers