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USB Smart Web Site Buttons FAQ

Q:  Does it launch a new web page?
A:  It launches any web page you want us to put into it. Existing or new if you create it.

Q:  Can it create an icon?
A:  No, it simply opens your browser and launches the pre programmed website.

Q:  Can I get a virus?
A:  Not from the SmartButton.  It simply enters keystrokes through the USB port.  All information is preprogrammed at the factory and does not contain any executable files.

Q:  How does it work?
A:  It is a keyboard emulator that opens your browser and enters the appropriate data for the website.

Q:  Where do I plug it in?

A:  Any available USB port on your computer.

Q: Can I reprogram it myself?
A:  No, the information must be programmed at the factory.  However new on the DPS-129 Deluxe Smart Buttons, you can change the URL starting in May 2012. See this page for details Change the URL that the buttons opens. Click here for more details 

Q:  Can I send it back to be reprogrammed?
A:  No, however you change the HTML in the web page it links to

Q:  Is it a mouse?
A:  No. It is not a mouse but we are working on a mouse with a smart button in it.
Would you like more information when it is available? It may be available mid May 2007.

Q:  Is their an additional charge to program 1 order; 1/2 with 1 website and 1/2 with another website?

A:  Each smart button can only launch one web site  ( unless you get the dual link upgrade). If you want to split an order between two web addresses, there will be additional charges.  Call or email for a quote.

Q:  How do the color changing LED’s work?
A:  They are driven by the on board controller in Smart Button.

Q:  Do the lights flash or glow?
A:  They fade in and out when the SmartButton is connected.  They will flash for several seconds after the button has been pushed, then return to the fade function.

Q:  How I assure the end use this will not give their computer a virus?
A:  It does not contain files, it can inject a virus no more than typing a letter in a word processor would do.

Q Q:  Can I use this on a MAC and PC? Why?
A:  The standard buttons is only available for use on a PC currently.  The deluxe buttons has an upgrade button for use with a MAC.

Q:  How do I turn it off?
A:  You would have to unplug it. It never needs to be turned off. It has no battery; it is powered by the computers power.

Q:  What kind of software do I need to install?
A:  None, you only need to have an established default browser.

Q:  How long will it last?
A:  Indefinitely, since the USB port powers it, it does not contain batteries.

Q:  What happens if I push the button twice?
A:  Nothing, it will simply launch the website twice.... unless you have a dual link option.  To activate the dual the link, you would click to open the first URL and press and hold to open the second URL.

Q:  Can it break?
A:  Just like any other device made out of material, yes.  However the chip we use is used in medical devices and computers worldwide so it is VERY reliable.

Q:  How long is the cord?
A:  2-4 Ft. depending on the model.  Call for details.

Q:  How does it come packaged?
A:  They are package bulk. The standard comes individually boxed in a cardboard box.  The deluxe is polybagged unless you get buy the boxes.

Q:  What do I get with the price?
A:  A pre programmed SmartButton in a box with a very simple instruction sheet, custom printed with your logo.

Q:  Can I print more than 1 color imprint?
A:  Yes, we can pad print up to four individual spot colors or four color process.
(We can actually print more than four spot colors if required but print results would depend on the artwork)